Shipping Policy

Delivery Time

When you order from Mezory, delivery times may differ slightly from what you’re used to. Because we ship directly from our suppliers, we can reduce storage and transport costs — helping us keep our pricing competitive.

Processing time: 1–3 business days
Shipping time: approximately 5–9 business days
Total delivery time: processing time + shipping time (Mon–Fri, excluding holidays).

Unforeseen Delays
We would like to stress that delivery times may vary due to unexpected peak demand. While we always aim to deliver your order as quickly as possible, there may be periods when demand for our products increases significantly, which may result in delays. We ask for your understanding in such situations and assure you that we will do everything we can to keep delays to a minimum.

Shipping Service
We use Royal Mail, a renowned international shipping company, to deliver your order safely and reliably to you. With Royal Mail, you are assured of excellent service and real-time tracking information to follow the progress of your shipment.

Extras
To enhance your shopping experience, we also offer:

● Free Shipping: For orders over a certain value, we offer free shipping.
● Insured Shipping: If you need your order shipped with priority and insurance, we offer insured shipping for an additional fee.
● Customer Service: Our dedicated customer service team is always ready to answer your questions and address any concerns.

We appreciate your trust in us and strive to provide you with the best possible service. If you have any further questions about our shipping policy, please feel free to contact us. Thank you for choosing us for your purchases!